Common queries answered
Frequently asked Questions
We aim for 2-3 working days.
Our courier does not collect on Sat or Sun. This means any orders made after 12pm on Fri will be collected on the following monday!
We accept all returns as long as they are within 30 days and in the original unopened condition.
Postage is paid by the buyer.
Only parcels sent via Parcelforce24 are trackable.
You will sent the tracking number once the courier collects your parcel.
You can call us on:
Use the business WhatsApp:
Or alternatively use the contact form on this page.
Use the contact form on this page,
Tell us your name & order number and your correct address.
We ship worldwide but you need to contact us using the form on this page with quantities required and we will generate a price.
United Kingdom & ROI are covered automatically within the website.
Most items will come in 1 package, you will be notified on the shipping page if your order will be split before delivery.
Still need help?
Get in touch with us
Changes we have made from YOUR feedback.
A problem was reported with our newsletter 10% coupon, the coupon was being generated but not sent via email. **Fixed**
A problem was reported to us with emails not being sent on account upgrades. **Fixed**
We also had feedback in regards to the availability of our batch codes, ingredients and BBE.
These are now found on the product page under documents.